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With a good Customer Relationship Management system, you can develop an incredibly effective sales force
Most Customer Relationship Management software applications are expensive
Tracking and managing your sales pipeline is mandatory if you're going to succeed
Amy Hardin will help you identify some inexpensive solutions to managing your sales pipeline and your salespeople
The definition of CRM is basically any and all
aspects related to the management of the interaction a
company has with its customers. Though often used exclusively in reference to software packages that are designed to manage
everything customer related, your CRM system is really the entire process.
The basic principle behind a good CRM sytem is drawing directly from the customer what
their needs, wants, and desires are and focusing your business accordingly. It's about
understanding and determining what current and future
customers need and designing the business strategy around
those needs.
About the Presenter
An
award-winning sales trainer, dynamic speaker and sales development expert who
has spent her career selling, managing, training and consulting with hundreds
of companies, Amy is the CEO and founder of AcSELLerate Sales Development Systems, Inc.
Amy’s
clients come from a wide range of industries including: high tech, publishing,
web technologies, design, marketing, banking, financial services, social
commerce, telecommunications, mailing, manufacturing, healthcare, legal and
staffing—just to name a few. From sole proprietors to enterprise
corporations, Amy brings clarity and insight to tough sales, management, hiring
and leadership challenges. Her ultimate goalis
to deliversustainable,
measurable revenue growth through consultative sales process, behavioral change
and talent acquisition.
Amy is a sought
after speaker for workshops and conferences, a facilitator of several business
development groups, and is currently writing her first book. She makes
her home in Austin, TX with her husband, Neal, and their Brady Bunch style
family.
When & Where
St. Edward's University Professional Education Center
9420 Research Blvd
Echelon III, Suite 207 (UPSTAIRS) Austin,
TX 78759
Friday, January 29, 2010 from 1:30 PM to 3:30 PM (CT)
The purpose of the Austin Entrepreneur Network is to provide networking, mentoring, and funding for Central Texas business owners.
Our weekly workshops are delivered by local experts who have a passion for supporting the small business community.
Each workshop is specifically designed to give you a practical, hands-on experience that you can use to increase the sales or efficiency of your business.
